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I really want to tell you her
name. But I can’t remember it. I do remember that a young woman handed me a
daisy and taught me an incredibly important life lesson.
As a theatre major at
Centenary College (back in the Dark Ages), my first assignment was to “run
props” for a play. That’s about as low on the food chain as you can be—setting
up the items the actors carry in their hands and sometimes standing in the wings
to put those items right-side-up into the right hands at the right times.
On opening night, I was
enthusiastically doing my job, and I ventured into the ladies’ dressing room to
see if anyone needed anything. As a freshman, I really just wanted to see what
it was like in there. The Leading Lady was sitting at her dressing table, and
she was beautiful and amazing to me (of course, I was 18 and she was a
much-more-mature 21). An admirer had sent her a brass tea kettle full of
daisies.
When I asked her if she
needed anything, I don’t remember her verbal response, but she took the daisy
from the spout of the tea kettle and handed it to me with a smile.
I was stunned. I felt so
very special.
Of course, her props were
perfect every night. She was my Number One Priority.
One daisy.
My daughter recently had to
present an impromptu speech for a class in her masters program at Columbia. She
told a story about how she had always tried to be especially nice to the
technical director for her dance company. As a result, he never turned on her
lights until she had her costume on (they did some very fast changes), and he
never started her music until she was ready to dance. “You know,” she
said to me, “Like your ‘daisy from the tea kettle’ story.”
I guess I used to tell that
story often.
So what? (Are
you still reading?)
This is the Be Nice to
Everyone Life Lesson.
Have you ever witnessed
someone who was obsequious (fancy word for “sucking up”) to his/her boss and
rude to the same boss’ assistant? Have you watched a colleague try to win over
a client at lunch and then be abrupt with the server? Have you ever
engaged someone who was important to you in conversation at a social event and
totally ignored that person’s spouse? Oh, no. Not you. Not on purpose,
anyway.
The two important facts are
these:
- The people who are really
important to you will judge you not only on how you treat them but rather on
the consistency of your behavior to everyone.
- The people who often
appear to have the least power often indeed have a lot. The server can ruin
your meal. The spouse can influence your promotion. The assistant can limit
your access to your boss.
Just one caveat: If your
"niceness" is artificial, that's almost worse than being rude. It's
hypocritical, even duplicitous. You might get away with it for a while, but your
deceitfulness will catch up with you. You will not be able to sustain
behavior that does not reflect who you really are.
So decide that "nice" is part
of who you are--part of the identity you want to present to the world--part of
your image, the way you want to be perceived by all your target audiences.
Decide that being nice is simply what you do--and not just because
of what you want.
Remember: Consistency is an
important factor in your success, so try to be consistently thoughtful and nice. It’s
not expensive in terms of time or money. And the return on your investment
will definitely enrich your life.
A simple, kind gesture
touched my heart and influenced my life. I wanted to be just like that
young woman who gave me a daisy. And my daughter never dances in the dark.
Would you like to respond to
this article? Please write to me:
Sherron@ChinUp.net. I'd love to
hear from you.
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Sherron Bienvenu, PhD
Communication Solutions Newsletter
February 2006
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