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Straight Talk for Trainers
is designed for business trainers whose professional facilitation and
communication skills are expected to be excellent in terms of focus,
organization, support, and delivery.
Workshop Objectives
The
workshop includes facilitator presentations, individual exercises, and lots of
class discussion. You will learn from the workshop leader, from each other,
and from your own experiences. As a result, you should expect to reinforce
and polish what you already know, learn additional ideas and tools, and
increase your overall confidence and effectiveness.
Specifically, you should expect to develop your abilities in the following
ways:
· Identify
areas of effectiveness and target areas for growth and development in your
personal and professional communication and facilitation skills
· Increase
overall perceptions of your credibility as an expert trainer through
understanding target audiences and preparing messages that focus on the needs
and concerns of each audience
· Consider
the best choices for media, source, and timing of your messages to your
participants before, during, and after your training sessions
· Review
your support materials in terms of clarity and consistency; learn how to
update PPT slides for higher impact and participant retention
· Improve
confidence in your delivery skills through practice, objective evaluation, and
positive reinforcement
· Practice
giving and receiving constructive feedback
· Recognize
best practices from other participants to incorporate into your own training
arsenal
· Realistically
assess the impact of your communication and facilitation efforts on other
people
Workshop Topics
(based on the Strategic Communication Model)
· Understand
context (situation, audiences, goals with those audiences): What is important
to know as you develop and polish your training programs ?
What’s going on in your
organization right
now (trends, changes, etc.) that
affects training?
What’s going on in your industry and with
the competition that might affect
your training effort in general or your
course specifically?
How does the corporate culture affect how
people in the organization respond to
training?
Who are your most important audiences,
internal and external? (includes your
participants and other decision makers)
What are the consistent concerns of those
audiences?
What are your goals with those audiences?
What are your best practices to share?
· Consider
your options as you encourage participants to (enthusiastically) enroll.
Who has the strongest
credibility with your
target audiences and why?
What are your options in terms of media
(email, one-on-one, meetings,
presentations, etc.)?
What kinds of constraints do you have with
timing your messages, in terms of when
you communicate and how long you
have to present your message?
What are your best practices to share?
· Use
the information you have gathered to select and organize specific information
to meet your objectives with your audiences in your training sessions.
Which information will best
meet your
audiences’ needs?
How can you focus material so it is most
relevant to your audiences’ needs?
How can you organize material quickly and
efficiently?
What stories, facts, and other support
material will enhance your message?
How can you best design PPT slides for
maximum effect and participant
retention?
What are your best practices to share?
·
Deliver your
message with a confident, personal
style.
What are the best qualities
of your
communication style?
Which behaviors do you want to improve or
change?
What do you do in bad situations?
How can you be your best and still be
yourself?
What are your best practices to share?
·
Evaluate
feedback for continued growth and
success—and more training opportunities.
Whom do you ask for
feedback? How do
you ask?
How do you give constructive feedback,
positive and negative?
How do you handle difficult questions?
How do you respond to feedback?
How can you be sure you have done your
best to be perceived as credible by all
your target audiences?
What Makes
Straight Talk for Trainers Unique
Emphasis is based on a Strategic Communication Model that provides a
foundation for all communication competencies: speaking, writing,
interviewing, and interacting in teams and groups.
Participants focus on audiences and situations that accurately reflect their
actual training courses and challenges.
Facilitator encourages active participation and discussion throughout the
course, thus providing recognition of universal challenges and sharing of best
practices.
Facilitator strives to consistently model what she teaches from audience
analysis to content selection and organization to dynamic and engaging
delivery.
Take-aways
include relevant, pragmatic, easy-to-apply solutions for training issues.
Dr. Sherron Bienvenu has been there, done that. She has been teaching and
training for 25 years. Her difficult audiences have included fighter pilots,
engineers, firemen, multi-national MBA students, bankers, and executive women
in Iceland and Finland. Her workshops and seminars include a wide range of
industries and functional areas: sales, advertising, defense, marketing,
healthcare, consulting, broadcasting, real estate, law, education, banking,
finance, law enforcement, fundraising, manufacturing, public utilities, and
telecommunications. She is the author of four books, including The
Presentation Skills Workshop in the Trainer’s Workshop Series for AMACOM
Books.
Please
click here for feedback on her training.
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