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Watch your back: you’re a
target for sabotage!
“No, not me!” you say.
“Everyone at work is so nice to me: my boss says my work is great, my peers ask
my advice, and my subordinates tell me what a good manager I am! Everybody loves
me; I’m a star!”
Uh huh. The truth is that we
are all potential targets for sabotage. Here are some tips to help you avoid
being a victim of both others and yourself (yes, sometimes our worst enemy is
our self!).
Avoid Peer Sabotage
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Don’t be naïve. No matter
how nice everyone is to your face (and the more power you have, the nicer they
will be), everyone is NOT your cheerleader. Acknowledging this is not being
negative or even being a risk manager; it’s being realistic. Who might gain
from your stock going down? Hmmm. Ponder that thought.
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Take responsibility. If
something works, take the credit. If there’s a problem, take credit for that,
too. Sometimes we think that a problem will just go away on its own without
being noticed by anyone. Wrong. If you acknowledge a problem first (with, of
course, your proposed solution), it has less chance of becoming a big issue.
If you try to hide a problem, you are offering your potential saboteur some
great material. If you blame someone else, the truth will eventually tarnish
your reputation (and then you will have sabotaged yourself).
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Document your work. Keep a
record of what you do. Be specific. Share information with upper management
and colleagues and your team. Use a dated medium like e-mail to describe
exactly when you did something and who you told about it. In case you ever
need it, you’ll have proof.
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Celebrate success. Humility
is overrated. When you accomplish something significant, invite your team or
your colleagues to celebrate with you. Even more important, when your team
accomplishes something even slightly significant, be the very first to
congratulate and celebrate the team’s success.
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Support your peers. If you
are dependable, loyal, and supportive of your colleagues, you have a pretty
good chance of receiving as good as you give. Most people feel guilty about
betraying someone who has been a loyal colleague and friend. Most
people. You will still find the occasional rat, but then we’re back to the
“don’t be naïve” point.
Now, just a couple of points
about sabotaging yourself. Unfortunately, it’s often women who are guilty of
self-sabotage.
Understand
Attribution of Success and Failure
When a man
succeeds, he often believes it is because of his ability. When he fails, he may
believe that the situation was simply beyond his control (that is, his assistant
didn’t prepare the correct report, the client wasn’t ready to buy, or the deal
wasn’t meant to be). When a woman succeeds, she often believes that she was
lucky, had an excellent support team, or was in the right place at the right
time. (She may also believe that she was wearing her lucky shoes and was having
a good hair day!) When she fails, she may believe that she simply lacked
ability.
This means that Sue may sabotage herself by not
taking credit for what she accomplishes. She gives it away. At the same time,
she is likely to receive the blame that John attributes away from himself when
he fails.
Understand
Accepting Responsibility and Blame
Men tend to have trouble understanding that assuming
responsibility does not mean accepting blame. If a man does not disassociate
responsibility and blame, he might refuse both. He additionally may allow the
blame to fall on whoever is willing to accept it. A woman may be quick to say
“I’m sorry,” meaning that she regrets that something happened, not that she
regrets she did it. Doing so, she may assign herself not only responsibility but
fault, by her own admission.
This means that Sue makes it worse. John screws up,
loses a sale, and comes back to the office, moaning and complaining. Sue says,
“I’m sorry.” She means that she is sorry to hear that he had a bad meeting. He
hears “I’m sorry” and assumes she’s taking the blame. So he lets her have it.
Understand
Filtering Good and Bad News
Male
defense mechanisms are usually better developed than those of women. I.e., men
tend to be better at shaping reality to their own advantage. As a result, men
tend to focus on positive information and filter out the negative, which results
in positive self-esteem but little improvement. Women, on the other hand, tend
to focus on negative information and filter out the positive, which offers them
greater potential for improvement but continues to challenge self-esteem.
For example, men look in the mirror and see Brad
Pitt or Kevin Costner. Women look in the mirror and see their own worse
nightmares. Women do this physically, emotionally, intellectually. They see
what’s wrong. Men see what’s right.
Here’s an anecdote to illustrate my point: A male
colleague was asked to speak at a breakfast meeting at a civic club. He didn’t
prepare very well, and the overall response was lukewarm. After his talk, a
member came up and said, “That was the best presentation on giving money to
education that I have heard before breakfast this month.” When my colleague
returned to the office, his boss asked him how it went, to which he responded,
“They said it was the best presentation they had ever heard!”
The next month, a female colleague was asked to speak
at the same breakfast meeting. She was prepared, focused, and dynamic. The
audience loved her. Half way though her presentation, someone’s cellphone
chirped, and the owner jumped up and quietly slipped out of the room.
When my colleague returned to the office, her boss
asked her how it went, to which she responded, “They walked out while I was
speaking.”
She had sabotaged herself by filtering out all the
positive feedback and focusing on the one tiny distraction, which wasn’t even
negative feedback.
If you were the boss, who would send out in the
future? Who would you promote? Don’t sabotage your own success.
In Summary
Don’t be naïve; everyone is not your cheerleader.
Take responsibility; if you ignore an issue, someone will be quick to assess
blame. Document your work as you do it. Celebrate success, both yours and that
of others. Support your peers; if you are there for them, they are more likely
to be there for you. And finally (especially if you are a woman) take credit and
recognize the positive.
You’re not just watching your back; you’re keeping an
open-minded eye on your universe.
Sherron Bienvenu, PhD
Communication Solutions Newsletter
January 2004
Adapted from:
The Presentation Skills Workshop (AMACOM Books) and
Business Communication: Discovering Strategy, Developing Skills, with Paul Timm
(Prentice Hall). See Dr. Bienvenu's Books and Videos.
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